Shopping With Confidence

Payment & Delivery

Everything you need to know about ordering, paying securely, and receiving your PopsyKosy play mats — delivered safely to your door across the lower-48 U.S. states and all of Canada.

Shipping & Returns

Complimentary shipping with a 30-night risk-free trial

Complimentary Shipping

$0 on all orders

Enjoy complimentary standard shipping on every order across the contiguous US and all of Canada — no minimum purchase required.

30-Night Risk-Free Trial

30 nights

Eligible US and Canada orders are supported under our published risk-free trial policy.

Coverage Area

48 contiguous states

We ship free to all 48 contiguous US states and everywhere in Canada. Unfortunately, we do not currently ship to Alaska, Hawaii, P.O. boxes, or addresses outside the US and Canada.

Order Processing

From checkout to your doorstep

Order Confirmed

You'll receive a confirmation email immediately after placing your order with all the details.

Processing & Packaging

Orders are carefully packed within 1–3 business days. We inspect every play mat before shipping to ensure quality.

Shipped & Tracking Sent

Once shipped, you'll receive a tracking number via email so you can follow your package in real time.

Delivered to Your Door

Standard delivery typically takes 5–10 business days from the date of shipment, depending on your location.

Payment Methods

Flexible & secure options for every shopper

Visa

Mastercard

Amex

Discover

PayPal

Common Questions

Quick answers about orders, shipping & payments

Secure Checkout

256-bit SSL encryption at secure checkout. Your data is always protected.

USD & CAD

Prices show in USD for the United States and CAD for Canada — you’re charged in your local currency.

Quality Guarantee

Every play mat is inspected before shipping. 100% USP Class VI-tested EVA.

Still Have Questions?

We're happy to help — reach out any time.

Secure payment, clear delivery

Checkout is available for eligible U.S. and Canadian addresses. U.S. orders are shown in USD; Canadian orders are shown in CAD. Free standard shipping applies to eligible orders in both markets.

Canada delivery

Canadian orders are fulfilled from our Ontario warehouse and typically arrive in 5–7 business days. Prices are displayed in CAD with applicable GST/HST included, so there are no additional customs duties or taxes due at delivery.

Returns and support

Eligible orders are covered by our 30-day risk-free trial and 2-year warranty. Review the current Shipping & Returns and Warranty policies for eligibility, exclusions, and timing, or contact PopsyKosy support before purchase.