Return Policy

30-Day Risk-Free Trial

We want you to love your PopsyKosy purchase. If it’s not the right fit, we offer returns within 30 days of the purchase date.

Starting a return is easy. Simply contact us at hello@popsykosy.com with your order number and the email address used to place the order, and our team will send you a return label along with the next steps.

For faster support, you can also reach us on WhatsApp at +1 346 871 4376.

Return Policy

We accept returns and exchanges within 30 days of purchase on items that are:

• Unused
• In resalable condition
• In the original packaging
• Returned with all inserts included

We do not accept returns on items that show signs of use, wear, damage, or misuse.

Refunds to Original Payment Method

Returns refunded to the original payment method are subject to a 15% processing fee.

This fee is waived if you choose store credit or an exchange instead.

Final Sale Items

All sale items are final sale and cannot be returned or exchanged.

Non-Returnable Items

We do not accept returns on:

• Gift cards
• Sale items

Refund Timing

Once your return is received and inspected, refunds are typically processed within 7 business days.

Refused Shipments

If an order is refused and returned to sender, the refund will be processed within 14 business days, less any applicable shipping charges.